Mentions légales

I want to change the size how do I do?

You have the right to change size!

Send an email that you want to change the size and send your shirt to our address in Sundsvall.



Send easily via Postnord, this costs SEK 63

The shirt should be sent to:

 

Fashion Bear 

Strömstadsvägen 17

857 34 Sundsvall

What does “Unsuccessful item delivery attempt”?

Your delivery has been sent to your nearest postal agent. Download the shipping app and enter your track code that you have received. Then you can see where you can pick up your package and your code for collection.

 

 

HOW LONG IS THE DELIVERY TIME?


It all depends on the shipping company and where you live in the country, but we usually say a maximum of 2 working days of production and a maximum of 6 working days shipping!

Can also go faster sometimes!






CAN I CHANGE MY ORDER?
Once an order has been placed, we can not change the ordered products or the number.

In such cases, we suggest that you contact us to cancel the incorrect order.

Then you can, if you wish, place a new order on our website, with the correct products.



CAN I CANCEL MY ORDER?
Please contact us immediately if you want to cancel your order.




HOW DO I TRACK MY ORDER?
Once your order has been packaged and shipped from our warehouse, you will receive a tracking number via email. You can then track your delivery.



I HAVE NOT RECEIVED AN ORDER CONFIRMATION VIA EMAIL?
Once an order has been placed, checked and approved, you will receive an automatic order confirmation via e-mail.

If you have not received an order confirmation for your e-mail, we recommend that you contact us so that we can investigate this. Your order may have failed.

It is also possible that the email address you provided was incorrect.

CUSTOMS
We are located in Sundsvall, Riga and Barcelona, ​​which is within the EU and therefore no customs arises within the EU. We also have production in the USA and Australia where shipping takes place locally




RETURN
WHAT APPLIES TO RETURNS?

The product must be unused and still in the same new condition as when it was received. The product must also be in its original packaging, with intact protective stickers and labels.

Please contact us before you return goods to us!


HAVE YOU RECEIVED MY RETURN?
Once the return package has been received at our warehouse, it is processed and inspected before we approve or reject your return. We will contact you via email when we have completed your return.

We appreciate your understanding that this may take several business days, even if we work as fast as possible.